Why Is Edge Not Saving My Passwords?

Usually a settings, profile, or sync issue — here’s what’s causing it and how to fix it

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Microsoft Edge not saving passwords — never prompting you to save a login, forgetting passwords between sessions, or saving them but not filling them in automatically — is a frustrating problem that has several specific causes.

The fix depends on whether Edge isn’t asking to save, isn’t remembering what it saved, or isn’t filling in credentials it should have.

Here’s how to identify which scenario applies and resolve it.

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Check That Password Saving Is Enabled

The most common cause is that password saving has been turned off — either deliberately or by a settings reset after an update.

Go to edge://settings/passwords by typing it directly in the address bar. Check two settings at the top:

Offer to Save Passwords — this must be enabled for Edge to prompt you to save credentials. If it’s off, Edge never asks and never saves. Toggle it on.

Sign In Automatically — controls whether saved passwords fill in automatically. If off, Edge saves passwords but requires you to manually select them rather than autofilling.

After enabling these, navigate to a login page you use regularly, log in manually, and confirm that Edge now prompts you to save the password.

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The Site Is on the Never Save List

Edge maintains a list of sites where you’ve declined to save passwords — if you ever clicked “Never” when prompted to save a password for a site, that site gets added to a blocked list and Edge never prompts again for it.

Go to edge://settings/passwords and scroll down to Never Saved. If the site where passwords aren’t being saved appears in this list, select it and click the X or Remove button to remove it from the list.

After removing it, navigate to the site, log in, and Edge should prompt to save the password again.

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Cookies and Site Data Are Being Cleared

If Edge saves passwords during a session but they’re gone after closing the browser, the issue is almost certainly cookies or browsing data being cleared on exit. Saved passwords themselves are separate from cookies, but session-based login tokens are stored in cookies — if cookies clear on close, sites log you out even though the password is saved.

Go to edge://settings/privacy and check Choose What to Clear Every Time You Close the Browser. Make sure Cookies and Other Site Data isn’t checked — if it is, every session clears your login cookies and you have to log in again even if the password is saved.

Also check for any extensions that clear cookies — Cookie AutoDelete or similar tools — and add exceptions for sites you want to stay logged into.

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Edge Sync Isn’t Working

If your saved passwords appear on one device but not another, Edge’s sync isn’t working correctly for passwords.

Go to edge://settings/profiles/sync and check whether sync is enabled and whether Passwords is included in what’s being synced. If the Passwords toggle is off, turn it on.

Also check whether you’re signed into Edge with your Microsoft account — sync requires an active sign-in. Click your profile picture in the top right and confirm your account is shown and signed in. If it shows as signed out, sign back in to restore sync.

Check edge://settings/passwords on both devices to confirm the saved passwords match. If one device has passwords the other doesn’t, a sync conflict may need to resolve — sign out of Edge and sign back in on the device missing the passwords to force a fresh sync.

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A Password Manager Extension Is Conflicting

If you have a third-party password manager installed — LastPass, 1Password, Bitwarden, Dashlane, or similar — it may be suppressing Edge’s native password manager. Password manager extensions often disable browser-native password saving to prevent duplicate prompts.

This is usually the correct behavior — if you’re using a third-party password manager, you don’t need Edge’s built-in one as well. Check your password manager extension to confirm it’s working correctly and saving passwords on your behalf.

If you want to use Edge’s built-in password manager instead of the extension, disable the third-party extension in edge://extensions and then check whether Edge’s own password saving resumes.

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The Site Is Preventing Password Saving

Some websites use autocomplete=”off” or similar directives that tell browsers not to save passwords for their forms. Banking sites, government portals, and some corporate applications do this as a security measure.

Edge and most modern browsers now override autocomplete=”off” for password fields specifically — they save passwords regardless of this directive. But some sites use other mechanisms that more effectively prevent saving.

If Edge consistently refuses to save passwords for one specific site while saving them for others, the site itself may be actively preventing it. Check whether the site has its own password management — some banking apps require you to store credentials within their own system.

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Group Policy or MDM Is Restricting Password Saving

On work or school devices, Group Policy or Mobile Device Management (MDM) settings administered by IT can disable Edge’s password saving entirely. The setting may appear grayed out in Edge’s settings with a note that it’s managed by your organization.

If Offer to Save Passwords is grayed out and you can’t toggle it, an organizational policy is controlling it. Contact your IT department if you need this changed on a managed device.

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Corrupted Edge Profile

A corrupted Edge profile can cause password saving and retrieval to malfunction — the password database becomes inaccessible or corrupted, causing Edge to behave as if no passwords exist or to fail to save new ones.

Test with a new profile:

Click the profile picture in the top right of Edge. Select Add Profile → Add. Open Edge with the new profile and test whether password saving works correctly there.

If it works in the new profile, your original profile is corrupted. You can migrate to the new profile by signing in with your Microsoft account to restore synced passwords, then gradually move other data across.

Alternatively, repair the profile:

Close Edge completely. Navigate to %localappdata%\Microsoft\Edge\User Data in File Explorer. Find the folder named Default (or the name of your profile). Look for files named Login Data and Login Data-Journal — these are the password databases. Back them up, then delete them. Edge recreates them on next launch. Note that this erases locally saved passwords — if sync is enabled, they restore from the cloud after signing in.

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Edge Needs to Be Updated

Outdated Edge versions have known bugs affecting password saving and autofill. Edge updates frequently and password-related fixes appear regularly.

Go to edge://settings/help — Edge checks for and installs updates automatically from this page. Restart Edge after updating and test password saving.

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Clear Edge’s Cache

Corrupted cached data occasionally interferes with Edge’s autofill and password systems. Clearing the cache forces Edge to rebuild its local data.

Press Ctrl + Shift + Delete. Select Cached Images and Files — do not select Passwords or Autofill Form Data unless you specifically want to clear those. Set the time range to All Time and clear.

Restart Edge and test whether password saving now works correctly.

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Windows Credential Manager Conflicts

Edge stores passwords in its own database but also interacts with Windows Credential Manager for some authentication scenarios. Corrupted entries in Credential Manager can interfere with Edge’s password functionality.

Press Windows + S and search for Credential Manager. Open it and go to Web Credentials. Look for any Edge or Microsoft-related entries that appear corrupted or duplicated. Remove suspicious entries, restart Edge, and test.

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A Quick Checklist

Work through these based on your specific symptom:

Edge never prompts to save passwords:

• Check edge://settings/passwords — enable Offer to Save Passwords
• Check the Never Saved list — remove sites you want to save
• Disable third-party password manager extensions that may suppress prompts

Passwords saved but disappear after closing:

• Check clear on exit settings in edge://settings/privacy
• Disable cookie clearing extensions for important sites

Passwords not syncing between devices:

• Check edge://settings/profiles/sync — enable Passwords sync
• Sign out and back into Edge to refresh sync

Passwords saved but not autofilling:

• Enable Sign In Automatically in password settings
• Check whether the site is blocking autofill

All password functions broken:

• Test with a new Edge profile
• Repair Edge through Settings → Apps → Modify
• Update Edge at edge://settings/help

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The Bottom Line

Edge not saving passwords is almost always caused by the Offer to Save Passwords setting being off, the site being on the Never Saved list, or a third-party password manager extension suppressing Edge’s own prompts. Checking these three things together resolves the majority of cases immediately.

For passwords that save but disappear between sessions, cookies being cleared on exit is almost always the cause — the passwords are saved but your login session is being cleared. Turning off the clear-on-exit cookie setting keeps you logged in between sessions.

Edge saves passwords when it’s told to and allowed to — check the settings, check the never-save list, and check whether something else is telling it to stay out of the way.